Standards of service delivery to be upgraded, says Shafqat

Islamabad: Minister for Federal Education and Professional Training Shafqat Mahmood on Thursday said that the government was committed to uplifting the standards of service delivery for the people at the government offices.

During a visit to the Inter-Board Committee of Chairmen (IBCC) Secretariat here, the Minister said that the shift of 40 percent of the applicants on the online portal was a testament to the efforts of the IBCC.

He commended the IBCC’s efforts to facilitate the public and bring transparency in official affairs through the use of modern technology and the digitization of verification and equity processes.

Sharing the IBCC achievements and challenges, the committee’s secretary, Dr. Ghulam Ali Mallah, said that after the launch of E-Portal and smartphone app for equivalence 40 percent of the applicants were applying through an online portal and getting their equivalence certificates on their doorstep.

He also briefed on new initiatives of IBCC including the launch of e-office, service-oriented website, complaint redressal mechanism.

The secretary said the IBCC Karachi Regional Office had been shifted to the Liaquat Memorial Library, Stadium Road, Karachi, to be inaugurated by Education Minister Shafqat Mahmood  March.

The IBCC secretary also presented to the Minister the first-ever published annual report of IBCC during the past 50 years.